1. Who we are

iMAT Manufacturing (“we”, “us”, “our”) is the responsible party for the personal information collected through this website. You can reach us at info@imat.co.za or via our contact page.

2. What we collect

We only collect the information you choose to give us. When you submit a quote or contact request, that is typically your name, email address, phone number, company name, and details about your site or project. We do not collect special personal information, and we do not knowingly collect information from children.

3. Why we collect it

We use your information solely to respond to your enquiry, prepare and discuss a quote, and provide the products, support and after-sales service you ask for. We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

4. Who we share it with

Your enquiry is handled by our own sales and engineering teams. We share personal information with third parties only where it is necessary to fulfil your request (for example, a courier for delivery), where you have consented, or where the law requires it.

5. How long we keep it

We keep your information only as long as it is needed for the purpose it was collected, to meet our contractual and legal obligations, and to maintain our business records. When it is no longer needed, we securely delete or de-identify it.

6. How we protect it

We take reasonable technical and organisational measures to safeguard your information against loss, unauthorised access and disclosure. Data submitted through this website is transmitted over an encrypted connection.

7. Your rights

Under POPIA you have the right to ask what personal information we hold about you, to have it corrected or deleted, to object to its processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us at info@imat.co.za.

8. Cookies

This website uses only the cookies necessary for it to function and to keep your session secure. We do not use advertising or cross-site tracking cookies.

9. Changes to this policy

We may update this policy from time to time. The current version always appears on this page.